Justine Henderson – Communications Manager, Office of the Mayor Woollahra Council
On behalf of the Mayor of Woollahra, Councillor Andrew Petrie, I would like to pass on our thanks and appreciation of the service and attention to detail we received during our first letterbox delivery with print4less. We found everyone to be exceptionally helpful and the standard of service we received was high.
Varsha – your emails and follow up account management was much appreciated and helped facilitate a quick transaction that was hassle free. We would like to commend you David on coming back to us so promptly with a positive outcome to a potential problem.
We would like to thank you Bryony for your excellent customer service skills and willingness to provide prompt and friendly service over the phone. Something we don’t always get from suppliers. Sometimes the seemingly little things are the things that make a BIG difference. Lastly, thank you Andrew for your text updates on delivery progress and for supervising your team (despite a few rainy moments). The GPS tracking map also provided us with valuable data. The Mayor has asked that you pass on our thanks to all the walkers involved in distribution. We know our local area is not the easiest in terms of access and geography. We are grateful to all the walkers for making the effort they did to reach as many letterboxes as possible.
Our contractors are an extension of our reputation and brand. It is really important to us that the people we work with reflect our values and high regard for good customer service. If our first experience is a mark of what we would receive in the future, we look forward to continuing our working relationship with print4less.